FBLA club inspires business-minded students

Future Business Leaders of America

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FBLA club inspires business-minded students

Erik DeVriendt, owner and operator of the Westchester Commons Chick-Fil-A, spoke to Midlothian High School FBLA members about the value of excellent customer service.

Erik DeVriendt, owner and operator of the Westchester Commons Chick-Fil-A, spoke to Midlothian High School FBLA members about the value of excellent customer service.

Photo by: Daniel Baker

Erik DeVriendt, owner and operator of the Westchester Commons Chick-Fil-A, spoke to Midlothian High School FBLA members about the value of excellent customer service.

Photo by: Daniel Baker

Photo by: Daniel Baker

Erik DeVriendt, owner and operator of the Westchester Commons Chick-Fil-A, spoke to Midlothian High School FBLA members about the value of excellent customer service.

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On Friday, September 27, 2019, Midlo FBLA members gathered in the auditorium during Midlo Morning to hear from Erik DeVriendt, Owner/Operator of the Westchester Commons Chick-Fil-A franchise. DeVriendt, who has owned the franchise since its opening in 2011, shared with members the ins and outs of the food service industry. “Chick-Fil-A is the third most profitable fast food restaurant in the United States, and that’s because of our excellent customer service” explained Mr. DeVriendt. A survey of students in attendance showed that most preferred Chick-Fil-A over any other fast-food restaurant.

Mrs. Yvonne Mullins, Midlo FBLA Sponsor shared, “I always enjoy having Erik DeVriendt speak for our club. He is a big supporter of Midlothian High School.” Chapter members enjoyed a breakfast of Chicken Minis, while watching a video on Chick-Fil-A customer relation techniques. “Every time I go to Chick-Fil-A, the employees are helpful, and its clear they really do care about my experience,” said senior Michael Olivero. Upon the conclusion of the video, the students played a game of Chick-Fil-A trivia, and the winners received coupons for complimentary chicken sandwiches.